ASRock Website Review & Ratings + ASRock Coupons
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ASRock Website Review & Ratings + ASRock Coupons

ASRock: Products & Services

ASRock Inc. is the world’s third largest producer of motherboards. Their principle of design is two-fold – create motherboards based on a concept dubbed “3C Design”, which encompasses Creativity, Consideration and Cost-effectiveness and secondly, design motherboards that are eco-friendly.  Some of its products include the Intel Socket series such as the Intel X79 Extreme 11 which is part of the Intel Socket 2011 range and the CPU Bundled Series such as the Intel 945GC A2. Their products also include industrial PCs and home theatre PCs. Further information on ASRock Inc.’s products can be found on their official website.

ASRock: Company Background

ASRock Inc. was founded in 2002 by Ted Hsu and is currently under the ownership of the Pegatron Corporation. The company , which is headquartered in Taipei, Taiwan currently has 220 employees and had  an operating income of $42.56 million in 2011. The company is currently listed on the Taiwan Stock Exchange and is very popular.

ASRock: Customer Feedback & Reviews

Quite a large percentage of user reviews on ASRock Inc. are fair. One user review on Amazon stated simply that with ASRock Inc., “you get what you pay for”. Another user on the same site commenting on ASRock Inc.’s 960GSM-GS3 FX Motherboard stated, “In a word. Value. But good quality and useful  value so hence a 5-star rating. I couldn’t ask for anything more from this product.” Another user on a distributor website stated that the first impression of ASRock Inc.’s Z777 Extreme 6 Motherboard was, “Everything included, on-board and in-box.”

ASRock: Business Credibility & Trustworthiness

ASRock Inc. is not BBB accredited, however according to the BBB website, the company received a rating of F on a scale of A+ to F due to three critical factors – the company had 6 complaints filed against it and it failed to respond to 5 of these complaints. In addition, the BBB accreditation body failed to receive satisfactory background information on the company despite several requests being made. Despite that, the company has received numerous awards over the years which is a testament to its credibility.

ASRock: Website Popularity & Google Ranking

ASRock Inc.’s site is far from user friendly with basic information such as terms of use, policies, general FAQs or purchase methods being virtually impossible to locate. The site is also overly technical which can be discouraging to anyone not familiar with IT jargon. The site which has been live for over ten years has a global Alexa ranking of 10,665 and a ranking in Japan of 3,095, which goes to show its popularity in that particular region. The site is unsurprisingly frequented heavily by males ranging from age 25-34. The site has a whopping 5,422 sites linking to it, an indication of it credibility. Google PageRank gave the site a score of 5 from 10 possible points.

ASRock: Social Media Presence

ASRock Inc. understands the need to reach your target audience through the channels they are most likely to be using at any given point, hence their embracing of social media. Their Facebook currently has 36,917 fans and features a considerable amount of information on the new developments the company is working on as well as the accolades the company has received. On Twitter, the fan base is relatively modest, with 1,249 followers while their YouTube channel has gained an incredible 3.8 million video views and has 3,223 subscribers. In addition to these the company’s website provides links to all its social media channels including Tumblr, StumbleUpon and LinkedIn to name a few. The company also has an open forum through which customers can share their views on products.

ASRock: Website Security & Safety

According to Google Safe Browser, the site is not currently considered suspicious based on a check of 86 of its pages. The site is also not involved in distribution of any malware. Purchases on a majority of ASRock Inc. distributor websites or online stores which market their products are carried out over secure https:// connections. eBay, as an example, goes a step further and offers customers eBay Buyer Protection service which covers a customer’s purchase price plus original shipping costs.

ASRock: Pricing & Packages

ASRock Inc.’s products are priced relative to the value that they offer but continue to be highly competitive. A comparison between the ASRock Inc. Z77 Extreme4 ATX Intel Motherboard and the ASUS P8Z77-VLK ATX Intel Motherboard on the website shows a difference in pricing of $13 with the former priced at $134.99. There are surprisingly very few differences between these products with features such as LAN Chipsets, audio ports and other connectors being the primary variances.

ASRock: Shipping Rates & Policies

No shipping policy applies with ASRock Inc. as its products are either sold or distributed through authorized distributors, through direct downloads from the website or through various online stores such as Amazon and eBay. A shipping cost would only be levied by ASRock Inc. in the event that a customer sends a product for repair or as a return.

ASRock: Payment Methods Accepted

Similar to the shipping policy, payment methods for purchases of ASRock Inc. products are dependent on the particular distributor or online store through which a customer would like to purchase the particular product., for example, gives the customer numerous payment options including PayPal, a Newegg Preferred Account or through the BillMeLater arrangement.

ASRock: Returns, Refunds & Exchange Policy

ASRock Inc. products are distributed through retailers or vendors to whom the company provides a 1 year warranty service. In the event that a customer would like a refund, they would need to get in touch with the specific vendor from whom they purchased the product. If the customer is facing a challenge with their vendor or retailer and the product is already out of warranty, a service charge and shipping costs will be levied. It is important to note that ASRock Inc. only provides a warranty to products purchased in North America. Should a customer choose to return a product, ASRock Inc.’s RMA Policy must be strictly adhered to for this to be fulfilled.

ASRock: Product images & screenshots
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